Privacy
Privacy Policy
What we process when you create an AI video, how long we keep it, and how you can have it deleted.
Last updated: October 30, 2026
Data we process
When you create an account we store your email address and name and, if you sign in with Google, your Google profile picture; for an email sign-up we store a securely hashed password. To render a video we process the photos you select, your chosen length and tier, and basic technical data such as your IP address. To allow one free preview per person, we keep a keyed hash of your email inbox and of your network address, never the address itself. The inbox hash stays after the account is deleted, so a new account does not get a second free preview. Your credit balance, purchases and renders are linked to your account to bill credits and prevent abuse; none of it is used for ad profiling.
We may collect anonymous, aggregated events such as page views, successful uploads, finished renders and error codes. We never need your name, contact number or address to make a video. If you write to support, we receive what you include in your message.
How your photos are used
Photos are downscaled in your browser and used only to produce the render you requested. The AI services that process the job receive only the media and direction required. Source files are kept for a short processing window and are never used to train our own models. Renders take two steps through third-party AI services: an AI image model checks your photo automatically and draws it as an anime character, then an AI video model animates that drawing. The video model receives the drawing, not your photo. This processing may take place outside your country, including in China.
Only upload photos of adults who are 18 or older and agreed to it. Do not upload sensitive material, ID documents, financial or medical records, or images of minors.
Tools that run on your device
The photo checker works entirely inside your browser. Photos you analyze with the photo checker are never sent to us.
Cookies, analytics and local storage
Essential cookies keep you signed in and protect sign-in against forgery; the account features need them. Local storage may remember small interface choices, such as your theme or analytics choice.
We use Google Analytics 4 to measure aggregated usage, such as page views, renders started and prompts copied. It sets first-party analytics cookies, does not receive your photos and is never used for advertising. Visitors in the EEA, the UK and Switzerland are only measured after they allow it; everyone else can opt out with Google’s browser add-on or by blocking cookies. We set no advertising cookies.
We also use Microsoft Clarity to see how visitors use the site, through heatmaps and session replays of scrolling, clicks and where a visit ends, so we can fix what gets in the way. Clarity never records what you type into forms, and we mask your photos, your videos and your account pages, so they aren’t recorded either. It sets first-party cookies (_clck, _clsk) that link the pages of one visit; Microsoft may set its own cookies too and handles the data as described in the Microsoft Privacy Statement. Visitors in the EEA, the UK and Switzerland are only recorded after they allow analytics.
Retention and deletion
Render records are kept only as long as needed to run the service, deal with abuse and meet legal duties. Temporary source media is deleted after processing. Finished clips can expire from temporary storage, so download what you want to keep. Your photos are removed from the AI provider’s review library when a render finishes or fails, usually within minutes (if the provider can’t be reached, we retry daily), and the provider’s temporary upload links expire within 72 hours.
To have your render data or support messages deleted, email support@wassupinaminute.co with the approximate time and the generation ID. Some records may have to be kept where the law requires.
Providers and security
We use hosting, database, storage, email, security and AI image and video providers that act on our instructions under their own contractual safeguards. Card payments through Stripe’s checkout are processed by Stripe and PayPal payments by PayPal. Your card and PayPal details go straight to them and never touch our servers. Access to production systems is restricted. Our main providers are Vercel (hosting), Neon (database), Resend (email), Stripe and PayPal (payments), and third-party AI image and video API and model providers (AI rendering), so your data may be processed in the United States, China and other countries.
Your rights
Depending on where you live, you may request access to, correction of, deletion of or restriction of your personal data. Write to support@wassupinaminute.co with the subject “Privacy request”; we will verify it and reply within the period required by law.